Privacy policy
This Privacy Policy sets out and explains how WCS Europe uses and protects any information that you give us when you use this website, which can be accessed at wcs-fieldservice.com (hereinafter the “Site”).
Please note that this privacy policy may be modified or supplemented at any time by WCS Europe, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. These modifications are binding on the user as soon as they are posted online. The user should therefore regularly consult this privacy policy in order to take note of any changes.
Personal data
In general, you can visit the Extractivs website without disclosing any personal information about yourself. In any case, you are under no obligation to transmit this information to WCS Europe.
Nevertheless, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. In certain cases, WCS Europe may ask you to provide your surname, first name, e-mail address, telephone number, company and job title (hereinafter referred to as your “Personal Information”). By providing this information, you expressly agree to its processing by WCS Europe for the purposes indicated below.
The following information is communicated to you by WCS Europe in accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978, as amended.
Identity of the data controller
The data controller is WCS Europe, headquartered at 2, rue Sainte-Victoire, 78000 Versailles – France.
Phone: +33 1 8381 2880
Purposes of processing
WCS Europe may process your Personal Information :
- for the purposes of providing you with the information or services you have requested (in particular: sending you documentation, commercial offers, white papers, etc.) and/or
- for the purpose of collecting information enabling us to improve our Site, our products and services (in particular by means of cookies) and/or
- for the purpose of contacting you regarding various events relating to Extractivs and WCS Europe, including product updates and customer support.
Recipients
Only WCS Europe is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding any subcontractors WCS Europe may use. Neither WCS Europe nor any of its subcontractors market the personal data of visitors and users of its Site.
Shelf life
Your Personal Information is kept by WCS Europe only for the time corresponding to the purpose of the collection as indicated above, which in any case shall not exceed 24 months.
IT rights and freedoms
You have the following rights concerning your Personal Information, which you may exercise by writing to us at the postal address given above.
Data access and communication rights
You have the right to access your Personal Information.
However, due to WCS Europe’s obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity by producing a signed photocopy of your valid identity document.
WCS Europe informs you that it will have the right, if necessary, to oppose manifestly abusive requests (by their number, repetitive or systematic nature).
To help you get started, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (“CNIL”).
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Right to rectify data
Under this right, you are entitled by law to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
You can also define general and specific directives concerning the fate of your personal data after your death. In such cases, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made.
To help you with your request, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the above postal address. by clicking on the following link a model letter drawn up by CNIL.
https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Right to object
This right can only be exercised in one of the following two situations:
- when the exercise of this right is based on legitimate grounds, or
- when the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.
To help you with your request, and in particular if you wish to exercise your right to object by sending a written request to the postal address given above, you will find by clicking on the following link a model letter drawn up by the CNIL.
https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
Response times
WCS Europe undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.
Authorized service providers and transfers to non-EU countries
WCS Europe informs you that it may have recourse to authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and may receive data collected via the various forms on the Site.
WCS Europe has previously ensured that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use and protection of data. In particular, vigilance has focused on the existence of a legal basis for any data transfer to a third country.
Complaint to the competent authority
If you consider that WCS Europe is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https: //www.cnil.fr/fr/plaintes/internet.