Intervention management

• Resource allocation, mission planning and distribution
• Validation of missions
• Execution monitoring and real-time communication with field staff
• Intelligent data routing, customized scenarios and workflows
• Customized reports and dashboards

Data management

• Collection of enriched data (photos, sketches, barcodes, signatures, etc.) with any mobile terminal using electronic forms
• Pre-filling of forms from multiple sources (third-party applications, databases, ERP, CRM, etc.), automatic import of timestamp and geolocation information
• Dynamic forms that adapt to input data
• Offline mode
• Import collected data into business applications and tools

01.

Improve efficiency

Thanks to its predictive function and its interconnection with your information system, save time when entering your site meeting minutes with WCS Field Service :

• Pre-filled forms with site information
• Add an explanatory note to each field, describing the tasks and checks to be carried out, or a supporting document (plans, technical documentation, photos, illustrations, etc.).
• Automatic verification of data entered (format, content, mandatory fields)
• Automatic calculations within the form (quantities, formulas specific to your business, time between two dates, etc.)
• Retrieve information entered at previous site meetings and track progress.

02.

Plan your visits

Plan the client’s visits according to your objectives

03.

Shipping scenarios

Do you want to send your site meeting minutes to the right people or trigger actions following the meeting? With WCS Field Service, deliver the right content to the right person:

• Send the report, in the format of your choice, by email or API to the people in charge
• Recording of data captured in your information system (databases, CRM, ERP, cloud storage, etc.)
• Trigger actions: send an alert to the people in charge to notify them of an action to be taken following your meeting (validation of a document, technical task, compliance…).