Any professional involved in diagnostics, safety upgrades or compliance work on the electrical installation of a single-family home or apartment building must be extremely meticulous in his or her work.

Whether in the context of sales, marketing renovation or renting out a house or apartment, the law stipulates by decree and order that all electrical installations must guarantee the protection and safety of occupants, whatever their use.

From the electrical meter or panel to the various distribution points (outlets), various checks must be carried out to guarantee this safety and protection (checks on electrical circuits, presence of earth at outlets, voltage measurements, etc.). In the event of an accident or incident, all parties may be held liable. To comply with the law, homeowners must have their electrical installation inspected and, if necessary, have any safety or compliance work carried out.

The professional who performed the diagnosis or carried out the work must provide any document or certificate attesting that the electrical installation complies with current standards. In particular, the certificate of conformity for electrical safety, which must be validated by the CONSUEL association.

The CONSUEL certificate (CERFA document) is also required to connect a dwelling or house to the electricity supplier’s network (EDF / Enedis, etc.). Depending on the type of work involved (electrical safety, bringing the installation up to standard, renovating a dwelling or house, issuing a certificate or attestation validated by the CONSUEL, etc.), the service can be carried out by the professional in a single visit or, on the contrary, require several days or weeks of work.

When inspecting an electrical installation, the technician must have a form listing the inspection points and enabling him to list the supplies needed to carry out the safety work in accordance with the law and standards.

WCS Field Service’ s visit form solution allows you to build a form adapted to each type of use, to make an online inventory of the supplies used, and to calculate the cost of interventions. Where necessary, reports can be transmitted in real time to housing professionals (building managers, social landlords, etc.).

The data collected during the visit can also be used to automatically fill in a CERFA form and produce certificates, customized dashboards and performance indicators.

01.

Improve efficiency

Thanks to its predictive function and its interconnection with your information system, WCS Field Service saves you time when entering your service reports:

• Pre-filled forms with site information
• Add an explanatory note to each field, describing the tasks and checks to be carried out, or a supporting document (plans, technical documentation, photos, illustrations, etc.).
• Automatic verification of data entered (format, content, mandatory fields)
• Automatic calculations within the form (quantities, formulas specific to your business, time between two dates, etc.)
• Retrieve information entered at previous site meetings and track progress.

02.

Interconnect WCS Field Service with your data

Retrieve reference documents (drawings, technical documentation, etc.) and the information you need to pre-fill your forms. This avoids double entry and reduces the risk of errors.

Integrations are available for numerous applications, cloud services, CRM and social networks. APIs can also be used to develop customized integrations with web applications, management software packages, databases and more.

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04.

Broadcast scenarios

Do you want to send your report to the right people, or trigger actions as a result? With WCS Field Service, deliver the right content to the right person:

• Send the report, in the format of your choice, by email or API to the people in charge
• Registration of data in your information system (databases, CRM, ERP, cloud storage, etc.)
• Trigger actions: send an alert to the people in charge to notify them of an action to be taken following your meeting (validation of a document, technical task, compliance…).

05.

Analyze your business with interactive dashboards

WCS Field Service lets you quickly and easily create interactive dashboards to consolidate, visualize and analyze all the data you need to manage your business. Key Performance Indicators (KPIs) help you track the productivity of field teams, improve quality control and monitor compliance levels.

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