PLAN FIELD OPERATIONS AND MANAGE RESOURCES
WCS Field Service enables efficient management of field staff, optimizing travel, planning missions according to urgency and response time, and locating the right resources.
Mission orders are instantly transmitted from the planning console. Field personnel are notified when a new mission is assigned. Once accepted, the corresponding intervention form is automatically downloaded to their mobile terminal.
MAIN FEATURES
- Schedules optimized and updated according to operational constraints (technicians, vehicles, customer profile, etc.).
- Electronic mission orders automatically pre-filled by data import
- Automatic transmission of intervention reports
- Real-time tracking of interventions by geolocation of field personnel
- Reassignment of interventions
- Customer notifications (ETA, etc.)
- Website for appointments
- Etc.
WCS Field Service
WCS Europe also offers customized solutions and integrations. Can’t find what you’re looking for? Contact us